Shipping times depend on your location and the delivery option you select at checkout. We offer Overnight Shipping (1 business day), Express Shipping (2 business days), Rush Shipping (3 business days), and Standard Shipping (3–5 business days, depending on your location). For exact delivery dates and pricing, please refer to the shipping options available at checkout.

Yes, we do! We offer several expedited shipping options, including Overnight Shipping (1 business day), Express Shipping (2 business days), and Rush Shipping (3 business days). You can select your preferred shipping option during checkout to ensure your order arrives in time for your event.

We accept returns within 90 days of purchase. To report defective, incorrect, or missing items, please email us at sales@weddingsparklersnow.com with photos, your order number, and a brief description of the issue. Our team will respond within 24 hours.

Returns are subject to a 15% restocking fee, and original shipping fees are non-refundable. If you received free shipping, that cost will be deducted from your refund. Items must be returned in original packaging and quantity.

Customers are responsible for return shipping costs unless the item is defective or missing. We do not process exchanges—please place a new order for the correct item.

Important:

– Report missing/damaged items within 10 days of delivery.

– Contact your event venue before ordering; we do not offer free returns for venue-related issues.

– Delivery delays caused by couriers are not our responsibility.

For full return instructions, please visit our website or contact our support team.

Yes, you may cancel your order as long as the shipping label has not been printed. Once the label is created, the order is locked for shipping and cannot be canceled.

If your order has already shipped, you may return it at your own expense once it arrives. Please note, we process orders quickly to meet delivery timelines, so cancellations must be requested as soon as possible.