Shipping policy
After An Order Is Placed
- Once the order is placed, a confirmation will be sent to your email address.
Important Disclaimer
- Please order with enough time for your order to arrive to avoid any possible shipping delays.
Order Processing Time
- We process orders on the same day if the customers order is placed before 5PM CST. Orders may be processed next day if the company has a high volume of orders.
- We ship all over United States except to Alaska and Hawaii. The sparklers is not allowed to be airship.
Shipping Times
- We offer 2 to 8 business day delivery options. You may select the delivery options on the checkout page.
- We do NOT process orders on the weekend. Order will be processed the upcoming Monday if the order is placed after 5PM CST on Friday.
Shipping Options and Cost
- We are using the fastest way of shipping on different couriers depending on the selected delivery date of the customer.
- Delivery options are shown in checkout.
Important:
- Customers are NOT allowed to air travel with sparklers. Even though sparklers are considered novelty, they are still flammable. TSA will NOT allow you to travel with sparklers. Wedding Sparklers Now is not responsible for any return costs if the customer doesn't check prior to their shipment.
- All customers are required to check with their respective county and state to see if sparklers are permitted. Wedding Sparklers Now is not responsible for any return costs if the customer doesn't check prior to their shipment.
Delivery Address & P.O Boxes
- We would require a physical address instead of a PO Box. We will NOT ship out your order until the address is changed to a commercial or residential address.
International Order and Shipping Rates
- We do not ship internationally at the moment.
Tracking Order
- Once the order has been shipped, an email notification will be sent that includes the tracking number.
Late Delivery, Package Lost, Missing items
- In the event that your package is tagged as late delivery and has been shipped, please note that once the order has been shipped and in transit, any unforeseen delays - our hands are tight, and we no longer have control of the package. Please contact the courier for assistance and other options.
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If your package is lost or marked as delivered but has not been received, please contact our customer support team. We will contact the courier and file a claim on your behalf to investigate and resolve the issue.
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Drop us an email with order no. at sales@weddingsparklersnow.com with a short description of your problem. Our sales representative will reach you within 24 hours.
- For Missing items and all other concerns, please drop us an email with an order no. at sales@weddingsparklersnow.com or you can call us directly at +1(888) 249-6340 and our sales representative will review the issue with a short description of your problem.
Important Shipping Information & Restrictions
1. Shipping Restrictions – Hawaii & Alaska
Wedding Sparklers Now ships to most locations within the United States. However, we currently do not offer shipping to Hawaii or Alaska due to shipping restrictions.
2. International Shipping
We currently do not offer international shipping. Orders can only be shipped to eligible addresses within the United States, excluding Hawaii and Alaska.
3. Air Travel Restrictions
Sparklers are classified as flammable items and are not permitted in carry-on or checked baggage on commercial flights, according to TSA regulations.
Customers are responsible for checking travel restrictions before purchasing sparklers. Wedding Sparklers Now is not responsible for return shipping costs resulting from a customer's failure to review applicable air travel restrictions before placing an order.
4. State & Local Laws
Customers are responsible for checking their state, county, city, and venue regulations regarding the possession and use of sparklers before placing an order.
Sparkler regulations may vary by location. Wedding Sparklers Now is not responsible for return shipping costs if a customer purchases products that are restricted or prohibited under applicable local laws or venue policies.
We strongly recommend confirming all applicable regulations and obtaining venue approval before purchasing.
For Return and Refund
Please refer to the Refund/Returns Policy.
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